Working Effectively
in a Multicultural Environment
As companies expand across borders, companies no longer
recruit staff from its home country. Companies are now expanding its recruitment
network across the globe.
Expatriates working in Asia encounter many situations
that may be confusing and unexpected. Many of these reflect the differences between cultures. At least 20% of expatriates
return home before completing their overseas assignments. Many more return home unhappy and not contributing effective in
the host country. These failures are not due to technical incompetence but the maladjustment to a new and different culture.
More challenges await the expatriate as Singapore is a multi-cultural, multi-lingual and multi-religious country. He needs
to understand and adjust even more!
Objectives
The main objective of this workshop is
to develop in delegates, cultural awareness and global competencies that are critical for managers and executives who work,
live and compete in the multicultural workplace and marketplace.
Who is this Programme For?
This programme is for directors, managers,
executives and staff who want keys to working more effectively across race, culture and language differences in their organization,
ways to gain respect for their own culture, and insights to leverage differences to create high performing teams. This course
is specially designed for staff who want to manage the companys increasingly diverse immigrant workforce and work effectively
across the global interface.
Duration
2 days
Methodology
This is an experiential programme, encouraging hands-on
learning through the use of videos, discussions, self-assessments and problem-solving exercises.
Programme Outline
Understanding Culture
Dimensions of Culture
Impact of Culture
Intercultural Negotiation
International Business Etiquette
Intercultural Communications
Multicultural Values